Help center

Go to My Employee in the left menu. You'll see the editor with every field: name, personality, products, instructions, schedule, language and opening greeting.

Changes save automatically (1.5s after your last edit) and the system prompt is regenerated in the background.

Go to Avatar in the sidebar. You get a gallery of 411+ avatars by gender, industry and style. Click one and it's assigned instantly.

If you want something 100% custom, you can generate it with AI from Generate custom.

Go to Conversations. On the left you'll see the thread list with time and channel filters. Click a thread to open the chat.

You can copy the conversation or download it as .txt from the header buttons.

Go to Billing and click Manage subscription. The Stripe Portal opens so you can switch plans, update your card, download invoices or cancel.

Your employee stays active until the end of the paid period.

In Customize you'll find the install snippet (1 line of HTML to paste before </body>).

It works on any website. If you need help installing it, write to us below and we'll guide you step by step.

No. Your conversations are processed exclusively for your employee. They are never used to train public models from Anthropic / OpenAI / Google. Full policy at /privacidad.

Go to Integrations in the menu and connect your Google Calendar in one click. Once you authorize it, the employee can offer time slots and book within your availability — there's no second switch to flip.

You only connect once. If you disconnect, the employee stops booking and goes back to handing off to your team.

Go to Leads in the menu. There you'll find everyone who left their name, phone or email while chatting with your employee, with the date and the channel they came from.

You can export them to CSV to move them into your CRM or reach out yourself.

Go to My Employee and adjust the Instructions or add the correct fact (price, hours, policy). The employee regenerates itself and applies the change within seconds.

If you need to stop it right now, switch it to paused from the employee list: it stops answering with AI until you reactivate it. If the error is serious, write to us below.

Yes. In My Employee open Version history: every edit saves the previous version with its date. Pick one and tap Restore to go back to how it was.

Restoring is safe: it returns to the exact state that already worked, and the restore itself is also saved to history in case you want to undo it.

Personality: the tone (friendly, formal, technical…). Instructions: rules and details you want it to follow. Products: what you offer, with prices. Team availability: hours for when it hands off to a human. Greeting: the chat's first message.

Changing any of these regenerates the employee automatically. Color, avatar or position are purely visual and don't affect how it answers.

Go to Billing → Manage subscription and cancel from the Stripe portal. Your employee stays active until the end of the period you already paid for.

You have a 30-day guarantee: if you request a refund within that window, we process it. Your data is kept for a while and then deleted; you can request deletion or export anytime.

Yes. The employee detects the language of whoever is writing and replies in that language (Spanish, English and more). In My Employee you can set a primary language if you prefer a default.

In under 15 minutes. When you finish the onboarding form we create your employee, run a quality exam and take it live. You get portal access by email.

If something in the form was missing, the employee is still born with the basics and you can fine-tune it in My Employee whenever you like.

Open your public link /a/your-employee (or the widget on your site) and talk to it like a customer would: ask about prices, hours, or something it shouldn't know, to confirm it doesn't make things up.

Everything you test shows up in Conversations. If something's off, adjust it in My Employee.