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FREQUENT QUESTIONS
What people ask before deciding
The questions we get the most before someone signs up, answered straight. If yours isn't here, write to us: a person replies, not a form.
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Does Vyrkon only build chat employees?
No. What you hire is a Digital Employee, and you choose where to put it to work: your site, your WhatsApp, your Instagram or your email. There it answers, quotes, books and charges with your catalog and your prices. And from the Executive plan you add a Digital Secretary that works for you: books your meetings, reminds you and answers with your data and your manuals, citing the exact page. On top of that, Vyrkon X-Ray measures how you are doing today for free and scores you 0 to 100, at xray.vyrkon.ai.
When does my digital employee go live?
In under 15 minutes. Pick your plan, fill out the 3-minute onboarding form and your digital employee goes live on your website automatically: you buy and it deploys itself. On the Director plan our team handles the rollout with you, so all ten roles are working from day one.
Can I cancel whenever?
Yes. No commitment. If you cancel before the next billing cycle, you won't be charged again. You keep your data and configuration in case you come back.
What happens with my customers' data?
Stored encrypted on managed cloud infrastructure, with data isolation between clients (each client only accesses their own). We never share, sell or use them to train public models. If you cancel and request deletion, we wipe them within 30 days.
Does it work in multiple languages?
Yes. Your digital employee detects each customer's language and automatically replies in Spanish, English or Portuguese — no setup needed.
Does it integrate with my current CRM / ERP?
With these, yes, today: Shopify, WooCommerce, HubSpot, Odoo and Clientify. Connect the account once and your catalog, your prices and your stock update themselves every 6 hours, with no files to upload. If your system isn't on the list but can publish its data at a web address (a published spreadsheet, an export), that works too. And if you want it, every new lead your digital employee captures gets created as a contact in your own CRM.
What if your digital employee replies with something wrong?
Your portal logs every conversation. Mark replies as "bad" with one click and it corrects itself automatically. Plus you set behavior rules and banned words to prevent off-topic replies.
Can I upgrade to a higher plan later?
Yes, anytime from the portal, under Billing: pick the new plan, see the exact prorated charge before confirming, and the change kicks in that same day. You only pay the proportional difference.
How much will it actually cost me?
What you see. There's no setup fee and no hidden surprises. If you are running faster than the month we tell you as soon as it shows, and again at 80%, so you have plenty of time to decide. At 100% your digital employee does not shut down: it has 150 interactions on the house, and past those it keeps answering — each extra interaction is billed at $0.04, visible live in your portal.