Admin assistant
Keeps documents in order · Tracks every payment · Answers billing questions · Everything gets logged
Admin assistant: from 297 USD a month. That is the Inicial plan, which includes 1 digital employee in the role you choose; the Operación plan is 997 USD and includes 10.
The admin assistant is the order of the paperwork and the payments: it answers questions about accounts and documents from your records, confirms the exact details before stating anything, and leaves an orderly record of every request.
The problem it solves
«Has my payment come through yet?»
The question arrives every day and always interrupts. Checking it takes two minutes nobody has at that moment.
The document exists, finding it does not
The invoice is there. In somebody's inbox, in a shared folder or in a file named after a date.
Nobody remembers what was left pending
It was asked, it was answered, something was left open — and it is not written down anywhere.
What it does
- Sorts and files your documents
- Tracks every payment and due date
- Chases collections with good manners
- Answers billing questions
- Puts together the folder they ask for
- Everything logged and searchable
How it works
It confirms before it states
Faced with a charge or an invoice, it verifies amount, date and reference before saying what state it is in.
It answers with the document in hand
Every answer about payments or accounts says which record or document it came from.
It leaves a record
What was asked, what was answered and what is still pending — written down, not remembered.
How it sounds: Meticulous, dependable and clear. It states nothing without the data.
A sample conversation
An example of how it handles a chat. It is not a real conversation with any customer.
CustomerHi, I paid invoice 4471 on Friday. Do you see it yet?
Admin assistantLet me confirm with the exact details. Could you tell me the amount and whose name the invoice is under?
Customer$1,240,000 COP, under Distribuciones Vélez.
Admin assistantConfirmed: invoice 4471 for Distribuciones Vélez for $1,240,000 COP shows as paid, dated August 29. It is settled.
CustomerAnd can you send me the receipt?
Admin assistantI have requested it from the team with reference 4471 and they will send it to your email. It stays noted as pending until it goes out.
What it needs from you
- Your payment and invoice records, or the system where they already live.
- Which details identify a charge in your business: number, date, amount or reference.
- What it can answer on its own and what has to go to a person.
What it does NOT do
We say it here so nobody finds out after paying.
- It does not confirm a payment as received without the real data to back it up.
- It does not share one person's financial information with another.
- It does not carry out the transaction: it informs and leaves a record, but it does not move your money.
Frequently asked questions
Can it tell me whether a payment came through?
Yes, against your records and confirming the exact details first: amount, date and reference. It does not treat a payment as received without the data to back it up.
Does it make transactions or move money?
No. It informs, verifies and leaves a record of every request — what was asked, what was answered and what was left pending — but it does not execute payments or move your money.
Can it give one customer another customer's information?
No. Each conversation answers only for whoever is writing; one person's financial information is not shared with another under any circumstances.
How much does it cost to have admin assistant working?
From US$297 a month, which is the entry plan and includes 5,000 monthly credits. That plan comes with one role; if you need several at once, the next one opens 3 and the largest 10. Cancel whenever you want.
What does it do when it does not know the answer?
It says so. It does not make things up: it hands the conversation to someone on your team with the full thread, so nobody has to repeat what has already been said. A «let me confirm that» is better than a fact it cannot stand behind.
What information does it answer with?
Your business's: what you upload — catalogue, prices, manuals, your website — and what it learns from your operation. It does not use other customers' data, and when the fact is not there it tells you instead of approximating.
Shall we hire your admin assistant?
Choose the plan that gives it the allowance you need. You can try it first with a demo using your own business data.
Would you rather compare first? what our digital employees do · frequently asked questions · who we are
Updated: 2026-09-02