How is this different from Salesforce Agentforce or Intercom Fin?
They do the same thing and charge differently. Salesforce Agentforce lists $2 per conversation and Intercom Fin $0.99 per resolution; the Vyrkon plan at $397 comes with 15,000 credits, which at six per conversation works out to about 2,500 conversations a month: $0.16 each.
Prices and spec sheets consulted on
Side by side
| Vyrkon | Enterprise suites | |
|---|---|---|
| Published price per conversation | $0.16 — $397 for 15,000 credits, at six per conversation | Agentforce: $2 per conversation. Intercom Fin: $0.99 per resolution[1] |
| Up-front cost | none: you buy it and it goes live | Agentforce licenses start at $125 per user per month, billed separately from usage[1] |
| Instagram direct messages | yes | not listed among Agentforce's native channels[2] |
| Phone calls | yes, on a U.S. line — charged per minute of talk time, no monthly fee | Agentforce Voice has been available since October 2025 through partner carriers; as of the date we checked, it covers the United States and Canada[2] |
| Time until it is up and running | under 15 minutes, with no technical help | an implementation project |
| Language of the product and support | Spanish | English, with translation |
Where we don't win
Salesforce does much more than this
Agentforce lives inside a huge CRM, with permissions, auditing, reporting, and years of integrations. If your company already runs on Salesforce, the right answer is probably Agentforce. This comparison is for someone who does not have that suite and is not going to buy it.
The per-conversation math rests on an assumption of ours
What we sell is credits — one credit is one interaction — and what they sell is conversations. To compare the two you have to assume how many interactions a conversation takes: we use six. With your own number, the math is 15,000 divided by whatever you assume, and the result is what each conversation costs you.
Their prices are list prices, not what a large company actually pays
The figures in this table come from their public pages on 2026-08-24. A company negotiating a large annual contract does not pay list price, just as we discount for customers who buy in volume.
Frequently asked questions
How much does Salesforce Agentforce cost?
Salesforce lists three pricing options: credits at $500 per 100,000 (a standard action uses 20, or $0.10), $2 per conversation, or a per-user license starting at $125 a month. Usage is billed separately from the license.
How much does Intercom Fin cost?
Intercom lists $0.99 per resolution, on top of a $49-a-month base plan that includes 50 of them. Qualifying a lead is charged at $9.99. The monthly total depends on how many conversations it resolves, not on a fixed price.
Does Agentforce handle Instagram direct messages?
Instagram direct messages are not listed among Agentforce's native channels in its public documentation as of the date we checked. Web and in-app, SMS, WhatsApp, Facebook Messenger, Apple Messages for Business, and LINE do appear on that list.
Do these platforms answer calls in Colombia?
Agentforce Voice has been available since October 2025 through partner carriers and, as of the date we checked, it covers the United States and Canada. Vyrkon answers calls on a U.S. line, and does not bundle them into a monthly fee: you pay per minute of talk time, so you only pay for the time the line actually spends on calls.
When does an enterprise suite make more sense than this?
When the company already runs on that suite's CRM, when enterprise-grade auditing and permissions are needed, or when there is an in-house team that will maintain the implementation. For a business that wants to answer well and answer today, an implementation project is overkill.
Where the numbers come from
- Salesforce — Agentforce, modelo de preciosFlex Credits a 500 USD por 100.000 créditos (acción estándar 20 créditos = 0,10 USD; acción de voz 30 = 0,15 USD), alternativa de 2 USD por conversación, y licencia por usuario desde 125 USD al mes. https://www.salesforce.com/agentforce/pricing/
- Salesforce — canales de Agentforce y Agentforce VoiceCanales generalmente disponibles: web e in-app, SMS, WhatsApp, Facebook Messenger, Apple Messages for Business, LINE y email-to-case. Los mensajes directos de Instagram no aparecen listados como canal nativo. Agentforce Voice quedó disponible el 21 de octubre de 2025 con operadores asociados y, a la fecha de consulta, cubre Estados Unidos y Canadá. https://www.salesforce.com/agentforce/voice/
- Intercom — precios de Fin0,99 USD por resolución sobre un plan base de 49 USD al mes que incluye 50; la calificación de un prospecto se cobra 9,99 USD. https://fin.ai/help/en/articles/13975800-fin-pricing-outcomes
- Tasa de cambio peso/dólar (TRM)TRM de 2026-08-24: 3.048,12 pesos por dólar. https://suameca.banrep.gov.co/estadisticas-economicas/informacionSerie/1/tasa_cambio_peso_colombiano_trm_dolar_usd
Want to see what it would do for your business?
The plans and what each one includes, or a conversation with us first.
Actualizado: 2026-08-24