Payments

Stripe

A good conversation is worth nothing if getting paid is hard. This connection has your employee share your payment link right when the customer decides to buy, without anyone having to go look for it.

What connecting it solves

The customer says yes and everything stops right there

The moment of highest intent is short. If after the “I want it” someone has to go find the link, copy it, and send it, that wait is exactly where the sale goes cold.

Collecting payment over chat looks informal

Sending an account number and asking for a photo of the receipt works, but it looks improvised and forces someone to check every payment by hand. On a large sale, that informality makes people hesitate.

Asking for card details over chat is a risk

No business should receive a card number by message: not for security, and not under the payment provider's rules. But when there is no link at hand, that is what people end up doing.

How the connection works

It shares your payment link

It uses the payment links you already have set up and shares the right one inside the conversation. The customer pays on Stripe's secure page, with the look and the terms you defined.

It never touches card data

Your employee does not see or store card numbers, expiration dates, or security codes. All of that happens inside Stripe. The only thing that travels through the conversation is a link.

It asks for payment when it makes sense

The link goes out once the conversation has reached the decision to buy, not before. Sending a payment request to someone who is still asking about prices is the fastest way to end the conversation.

What it does with this

Everything on this list works in production today.

  • Shares your payment link inside the conversation
  • Never sees or stores card data: that lives inside Stripe

Stripe in a conversation

Un ejemplo de cómo atiende. No es una conversación real de ningún cliente.

ClienteHi, I want the full course, the 12-session one.

Digital employeeHi. The full 12-session course is $890,000 and includes the materials and the certificate.

ClienteWhen does it start?

Digital employeeThe next group starts on the 15th, and sessions are Tuesdays and Thursdays from 6 to 8 in the evening.

ClientePerfect, how do I pay?

Digital employeeI'll send you the secure payment link. You can pay by card there and your spot is confirmed.

ClienteCan I just send you the card details here instead?

Digital employeeBetter not: for security, your card details should never go through chat. With the link you enter them directly on the payment page, which is encrypted.

What you need to connect it

What the tool itself will ask you for. Worth having at hand before you start.

  • An active Stripe account in your business's name
  • Your Payment Links already created in Stripe, with the product and the amount
  • Deciding at what point you want your employee to share them

What this connection does NOT do

The real limit, not a list of humility.

  • Does not see or store card data: that always happens inside Stripe
  • Does not create or change prices or products in your Stripe account
  • Does not issue refunds or cancel charges
  • Does not confirm a payment on its own: the confirmation comes from Stripe

What data it touches

No card data travels at any point. The only thing shared in the conversation is a payment link.

Frequently asked questions

Does the employee see the customer's card details?

Never. It does not see or store card numbers, expiration dates, or security codes. All of that happens inside Stripe's secure page. The only thing that travels through the conversation is a link.

What does it do if the customer tries to send their card over the chat anyway?

It asks them not to and points them to the payment link. Receiving card details by message is a risk for the customer and also a breach of the payment providers' rules, so your employee does not accept it.

Can it issue a refund or cancel a charge?

No. This connection shares payment links and nothing else: it does not issue refunds, it does not cancel charges, and it does not change prices or products in your Stripe account. You do those from your own dashboard.

Can I disconnect Stripe whenever I want?

Yes, from your portal and with no paperwork. When you disconnect, the employee stops using that information right away and the rest of the conversation keeps working the same. Nothing stays tied down and there's no minimum term.

Do I need to know programming to connect Stripe?

No. The connection is set up from your portal by pasting the details the tool itself gives you, and if you get stuck we help you get it running. There's no code to write and nobody to hire for this.

Where are the conversations stored?

In your portal, separate from those of any other customer. There you can read each full conversation and see the leads it produced, without depending on the app the message came in through.

Connect Stripe from your portal

You hire the employee, go into the portal and connect Stripe in the channels or integrations section. If you get stuck, we help you.

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Updated: 2026-09-02